Is Amazon Music Down?

Is Amazon Music not working for everyone right now? Get current Amazon Music outages, status, timeouts and issue reports today.

  
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Amazon Music is a music streaming platform and online music store operated by Amazon
https://music.amazon.com


Amazon Music website request errors

This graph shows Amazon Music errors and response times for the website over the past day. Website status and slowness is related to downtime for Amazon Music and errors for their site.

Amazon Music outage report graph

This chart above shows Amazon Music error reports submitted in the past 24 hours (one day) compared to the recent average over similar days. The status of Amazon Music is marked as "down" when the number of reported errors is significantly higher than the average errors.



More about Amazon Music service

Amazon Music is a music streaming platform and online music store operated by Amazon. Launched in public beta on September 25, 2007, in January 2008 it became the first music store to sell music without digital rights management from the four major music labels, as well as many independents. All tracks were originally sold in 256 kilobits-per-second variable bitrate MP3 format without per-customer watermarking or DRM; however, some tracks are now watermarked. Licensing agreements with recording companies restrict the countries in which the music can be sold. After the United States, Amazon MP3 was launched in the United Kingdom on December 3, 2008, in Germany on April 1, 2009, and in France on June 10, 2009. The German edition has been available in Austria and Switzerland since December 3, 2009. The Amazon MP3 store was launched in Japan on November 10, 2010. The Spanish and Italian editions were launched on October 4, 2012. The edition in Mexico was announced on November 7, 2018.

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What should I do if Amazon Music is unavailable?
If Amazon Music is UP but you can't load the page, here are some helpful troubleshooting steps:
Refresh
Try refreshing your browser page or close any accompanying applications and retry opening them.
Check if access to Amazon Music is blocked
Access to Amazon Music may be blocked due to an antivirus or firewall configuration either on your own computer or phone or by an employer or network. Check for anti-virus programs or firewalls installed on your machine. Alternatively, try to use the website or app via another network like one on a mobile phone so you can access Amazon Music.
Clear browser cache and cookies
Try clearing your browser cache and cookies and change the IP address of the computer by disconnecting and reconnecting the internet. Then try to access Amazon Music again.
DNS Cache
To clear the DNS cache on your computer, look up instructions for your specific operating system online. Then try to access the Amazon Music site again.
Web Browser Plugins
If you are still having trouble accessing Amazon Music, you may try to disable web browser plugins (like ad-blockers) which may be interfering with access to Amazon Music